Case Studies & Results
Real outcomes from real deployments. See how organizations across Healthcare, Telecom, Retail, and Operations are transforming with GenFusion.
AI-Powered Clinical Documentation Cuts Physician Burden by 60%
A 12-hospital regional network deployed GenFusion's Healthcare AI POC to automate clinical note generation, prior authorization, and compliance tracking — freeing doctors to focus on patients.
Clinicians spending 3+ hours/day on EHR documentation. Manual prior authorization creating 8-day average delays. HIPAA compliance gaps across locations.
Deployed the GenFusion Healthcare AI module with FHIR integration. The AI assistant auto-generates SOAP notes from voice input, pre-fills prior auth forms using clinical context, and runs continuous HIPAA compliance checks.
Churn Prediction Engine Saves $4.8M in Annual Revenue
A mid-size telecom operator used GenFusion's Agentic workflows and Telecom AI POC to identify at-risk customers 45 days in advance and trigger personalized retention campaigns automatically.
Reactive churn management — only acting after customers cancelled. Siloed data across billing, network, and support systems. Low-personalization retention offers.
Integrated GenFusion's Telecom AI with CRM, network logs, and billing. The churn prediction model scores every customer daily. Agentic workflows auto-trigger tiered retention campaigns with personalized offers.
AI Inventory Forecasting Eliminates $3.2M in Overstock Costs
A 200-location retail chain deployed GenFusion's Retail AI POC to replace spreadsheet-based buying with AI demand forecasting, reducing overstock by 41% while cutting stockouts by 29%.
Buyers using Excel for 200-location inventory planning. 15% average overstock rate eating into margins. Seasonal demand spikes causing frequent stockouts.
GenFusion's Retail AI ingests POS data, weather, events, and supplier lead times to generate SKU-level demand forecasts. Automated replenishment orders trigger when predicted stock drops below safety threshold.
MES AI Lifts OEE from 67% to 89% in 90 Days
A precision parts manufacturer integrated GenFusion's MES Platform with factory-floor PLCs to achieve real-time OEE visibility, predictive maintenance alerts, and AI-driven shift scheduling.
OEE at 67% — well below 85% world-class benchmark. Reactive maintenance causing 14h/month of unplanned downtime. No real-time production visibility for plant managers.
Connected GenFusion MES to 12 production lines via OPC-UA. AI monitors vibration, temperature, and cycle times to predict failures 72h in advance. Digital twin models every line in real time.
Cloud Cost Intelligence Saves $940K/Year Across Three Providers
A high-growth SaaS company running on AWS, Azure, and GCP deployed GenFusion's Cloud Services module to unify multi-cloud spend visibility and act on AI-generated optimization recommendations.
Engineering team spending 20h/week manually reconciling AWS Cost Explorer, Azure Cost Management, and GCP Billing. Hidden overprovisioned instances costing $78K/month.
GenFusion Cloud module connected to all three providers via IAM roles. AI continuously analyzes spend patterns, identifies right-sizing opportunities, and flags idle resources with one-click remediation.
Agentic Workflows Automate 87% of Tier-1 Customer Support
A FinTech company deployed 14 GenFusion agentic workflows to handle account inquiries, dispute resolution initiation, and compliance checks — reducing support ticket volume by 87% while improving CSAT.
Support team of 45 agents overwhelmed by repetitive Tier-1 questions. 4-hour average resolution time driving customer dissatisfaction. Compliance review on every dispute was a bottleneck.
14 agentic workflows cover: account balance inquiries, transaction lookups, dispute initiation with evidence gathering, password resets with identity verification, and compliance pre-screening.
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